In Case of Emergency

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In Case of an Emergency – Utah Disaster Restoration Services

Utah County property disasters that result from fire damage, flood damage and water damage, mold damage, or biohazard contaminations are devastating and nothing short of an EMERGENCY: at Utah Disaster Restoration Services, we treat them as such. Like all 911-emergency situations, your home should also be dealt with speedily and professionally to reduce the risk of further damage to your property and to quickly restore and clean up your home to its state of peace.
Call our reliable 24/7 emergency response team at (801) 763-9025 and follow the instructions below for what to do and what not to do in case of these emergency situations.

What To Do In Case Of Flood

  •  Contact Utah Disaster Restoration Services immediately at (801) 763-9025. We’re the experts in water mitigation services and can prevent further damage from occurring.
  •  Shut off your water at the main shutoff valve, and call a qualified plumber for repairs.
  •  Do your best to protect valuables by moving them to a safe, dry place far away from the location of the flood.

What Not To Do

  • Don’t use a vacuum cleaner to remove water from the floor. At Utah Disaster Restoration Services we have the proper equipment to remove the water and to dry flooring.
  • To avoid personal injury or damage to property, don’t use electrical appliances or plug things into outlets.
Emergency disaster response team on site in Utah | Utah Disaster Restoration Services
Fire and smoke damage restoration crew in Salt Lake City, Utah | Utah Disaster Restoration Services

What To Do In Case Of Fire

  • Contact Utah Disaster Restoration Services immediately at (801) 763-9025 to assess the situation and prevent further damage from occurring.
  • Shut off your central air and heating ventilation systems and have a professional HVAC technician inspect them for damage.
  • To prevent possible injury, avoid dealing with electrical applicances or fixtures that may have been damaged during the fire. Also avoid rooms or areas of the home that may look structurally unsound.

What Not To Do

  • Don’t paint the walls in your home, as this may cause the soot and smoke damage to become permanent.
  • Don’t clean your carpets or other upholstered items, and don’t launder or dry clean your clothing as this also may cause permanent damage.

What To Do In Case Of Mold

  • Contact Utah Disaster Restoration Services immediately at (801) 763-9025. There are many health risks associated with mold, and by contacting us right away we can immediately assess the situation and prevent further damage from occurring and protect your health.
  • If you discover mold in your home, chances are you have a water leak somewhere. Contact Utah Disaster Restoration Services to assist you in locating the source of the water intrusion.

What Not To Do

  • Don’t ignore mold damage as it could pose a serious hazard to the health of those that live in the home.
  • Don’t use bleach to treat mold as it does not kill mold spores and can actually facilitate the spreading of mold if not done properly.
  • Don’t dry the infested area until you know that it is 100% free of mold.
Mold damage on wall requiring professional remediation in Utah | Utah Disaster Restoration Services

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Are You Ready to Begin Your Restoration?

We’re here to help every step of the way, ensuring the entire process is smooth and stress-free from start to finish. With UTDRS, you’ll experience ease and peace of mind throughout your restoration journey.

Frequently Asked Questions

What should I do first when a disaster hits my home or business?

Your first priority is safety — get everyone out of harm's way and, if it's safe to do so, shut off water, gas, or power to the affected area. Avoid entering rooms with standing water near outlets or visible structural damage. Once you and your family are safe, call our team so we can start emergency mitigation before the damage spreads.

Do you really respond 24/7 for emergencies?

Yes. Disasters like flooding, fire, and storm damage don't wait for business hours, so neither do we. Our technicians are available 24/7 across Salt Lake City and the surrounding county to respond quickly, assess the situation, and begin stabilizing your property the moment we arrive.

What happens when I call Utah Disaster Restoration Services?

We'll ask a few quick questions about what happened and the type of damage — water, fire, storm, or biohazard — so we can send the right trained technicians and equipment. We'll walk you through immediate safety steps over the phone while our crew heads your way for fast, compassionate emergency response.

Will you help with an emergency board-up or tarping until repairs can start?

Absolutely. If a storm, fire, or accident has left your property exposed, our team can install emergency board-up and tarping to protect it from further weather damage, theft, or vandalism while restoration is arranged. This quick action often prevents a bad situation from becoming much worse.

Do you work with my insurance company during an emergency?

Yes, our team works with insurance providers and can help document the damage from the moment we arrive, which supports your claims process. Whether it's water, fire, or storm damage, call us 24/7 at (801) 763-9025 and we'll guide you through what to do next while handling the restoration.

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Utah Disaster Restoration Services – Your trusted local experts for water, fire, mold, and biohazard cleanup across Salt Lake, Utah, and Davis Counties.

 
 
 

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